Sunday, May 4, 2014

At popular request: A Wrap-up Rap

Wrap-up Rap:  Susan Dray, CHI 2014

(Student Volunteers and Audience in red)


From down Panama way
Where I live today
Comes another visit
From the Other Dr. Dray.
Last time I rapped
‘twas ‘bout ethnography
but this time is different
as you shall soon see.

To tell you again ‘bout my favorite lessons
Things I have learned about our profession
Things learned from life and not just CHI sessions
This rap’s a wrap up of this expression.

If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!

You and me, we translate
This is lesson number one
‘Tween many different people
and it’s often very fun

But it also takes
Quite a lot of skill
At least if we’re going
To translate well.

It takes quite a lot
Of intelligence BUT
Not just the head kind
But both head and gut.

So we need to be sure to
Take care and help each other
‘coz we all need support
and it’s really not a bother

(some of my rhymes
may seem a tad cheesy
but please forgive me,
coz this rappin’, it ain’t easy!)

If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!

We must learn from the world
That’s lesson number two
Which means that you can learn from me
And I can learn from you

And too from places far away
Tho’ sometimes that is harder
But if we learn from everything
It’s bound to make us smarter.

If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!

Number three is ‘bout our thinking.
Black and white will just not do.
For the world is more complex
and more nuanced and so you
must find ways to make things clear
yes, that certainly is true,
but over simplying? that we must not do.

To take complexity and tame it
And to make it understood
Is a skill that’s not the same as
Simply stating that it’s good.

For, though pundits may not see it,
When they oversimplify
Our profession is diminished
In their audiences’ eyes

Which can make it that much harder
To make traction in places where they’ve been
So I cannot state it stronger:
this kind of thinking is a sin!

If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!

And now for the next
In the process we must trust
For with people at the center
And our teams onboard we must
Stay focused on the process
For we know that when we’re through
Our product will be better
Because that is what we do.

If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!

Our final lesson’s easy
For when all is said and done
We work and learn much better
When we are having fun

This goes as much for us
As it does for our teams
And our students and all others
Including bosses and deans.

Indeed, this rap’s an expression of this thought
For though some think a woman of my years should not be caught
A’ rappin’ to an audience of younger folks, it’s true
That this rap’s a wrap that’s been a lot of fun for me – for you?

I hope you will take these lessons all to heart
And put them into practice so that you can play your part
So I leave with one last thought I hope will help you to recall.
If the users, they can’t use your stuff, it does not work at all.

If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!
If the user can’t use it, then it doesn’t work at all!

If the user can’t use it, then it doesn’t work at all!

Scenes from CHI

Jofish Kaye and Joe Konstan 
Philippe Palanque and Allison Druin

Ron Baecker and Jonathan Lazar
Scooter Morris and Ben Shneiderman

Don Norman
Me and Jeff Johnson

Loren Terveen and Dennis Wixon
Loren Terveen and Dennis Wixon
Loren Terveen (Elizabeth Churchill) and Dennis Wixon

Don Norman and me
Don Norman and me


In Memorium, Gary Marsden

CHI Attendees (though it doesn't have a pin in Panama!)

Andrea Grimes Parker, me and Marshini Chetty
(Mentees Extraordinaire)

Philippe and Allison
(Allison is shadowing Phil, co-chair of 2014,
because she is co-chairing 2016)

Distributing SWAG at Women's Breakfast
More SWAG distribution

Carol Klyver and Jill Skuba
Don Norman and Ilona Posner

Don and Ilona

Me and Ilona



Me, Android, and David at Google Party

Toronto at night from the CN Tower 
Toronto at Night from CN Tower

Me and Matt Jones 
Me and Kami, my main Beat Boxer


Me and Albrecht Schmidt (Program Chair) with CHI Moose

Scott Jenson at his Plenary

NYC on our descent
NYC
Statue of Liberty

In which Panama votes for a new government (while, in other news, CHI Moose meets Pero Perro Snoop)

Last night I fell into bed just moments after I got back to my apartment.  Totally exhausted but glad for a great week at CHI.

Today, I awoke late and scooted up to the Super Extra to get groceries before the torrential rain (which hit about 10 minutes after I got inside)
Rain!  RAIN!
and more importantly, before the election moved to the vote count.

It's the end of the election campaigns with their bitter rancor, accusations, and cross-accusations.  And signs and flags by the millions (seemingly) that I blogged about earlier.  Today's Panamanian election is the closest in the four elections since the US invasion that toppled the Noriega dictatorship in 1989, and a lot rides on it.  There's a risk (some say a certainty) that if Jose Domingo Arias wins, the current president may continue to exercise power since Arias' vice president is the current president's wife.  Even Ruben Blades, Panamanian Salsa star has warned that his election would be a "dangerous risk for Panamanian democracy" because this would, in effect be the re-election of the current president, something that is forbidden by law here.

The air is very still here now, but it feels to me like the country is holding its breath as the vote is counted (polls closed at 4 pm, just over an hour ago.)

Unfortunately, the cable box/TV/DVD remotes are all battling with one another, giving me only one readable screen - an offer of a movie I can purchase - and no access to "ordinary" TV or even non-premium cable content.  So I am relying on the web and my friends for updates as to what is happening.  So far, no idea.

In other news, today was also the introduction of CHI Moose to Pero Perro Snoop.  So far, they appear to be settling in nicely together.  And CHI Moose has even played with Snoop which the latter has tolerated (see below)  We shall see whether there is any jockeying tonight for position.  Pero Perro Snoop has not had a younger "sibling" so I'll have to watch his behavior as the evening progresses.
;-)

Saturday, May 3, 2014

Home again, home again, jiggetty jig!

Heading out momentarily (at 5:10 am) to go to the airport to fly from Toronto --> Montreal --> Newark --> Panama City, where I will arrive at 9:30 tonight.

Observing radio silence.

Over and out.

Friday, May 2, 2014

Just hangin' out (Friday)

Get up.

Coffee.

Nap.

Packing.

Nap.

Go downstairs to the lobby and bead during David's Google calls.

Nap.

Email.

Nap.

Get dinner across the street.

Nap.

Get David's flights for Panama.

Sleep.

Yup, it's been a great day!

A case study, an interview and a rap (Thursday)


Today was the final day of CHI - Industry Day - and the day I was presenting both my Case Study in the morning and an interview in the afternoon.  The interview ended with a wrap-up in the form of a rap.  ;-)  Here's a (poor) video of it:  Wrap-up Rap

The opening and closing Plenary sessions were both fabulous.  Elizabeth Churchill (who also interviewed me in the afternoon) gave the morning one on things to make us cheerful.  It was full of great ideas and synthesized things very well.  Scott Jenson was our closing Plenary, talking about the Internet of Things.  Both were wonderful and I'm glad I got up (for Elizabeth) and stayed (for Scott)

However, I'm totally exhausted and am heading to a very early evening.  I remember partying until late into the night (or early into the morning) but no longer.

Wednesday, April 30, 2014

BLUR!!!!!!!!! (AKA Monday, Tuesday, Wednesday)



All of my good intentions to blog every night regardless of how late it was have evaporated.  Both because it was very, very late and because I was always completely and total exhausted.

Totally.

That's the way things are at conferences of course. Even if you aren't going to sessions, the pace, the people, the walking, the carrying/lugging, the being "on" - it is all just plain exhausting.  And many conferences are 2 or 3 days - but this one is 4 days PLUS 2 days ahead with Workshops.  And I had a workshop on Saturday and SIG today, so it's been a very long week.

And I'm not even done.  Tomorrow is my main day to present.


I'm presenting a case study in the morning on an ethnographic study I did in South Africa.  It's bittersweet since Gary was so much a part of this.  But it was a very interesting study and I'll be discussing how we made trade-offs as we dealt with the challenges.

Then, in the afternoon, I'll be doing an interview session with a good friend, Elizabeth Churchill.  She will be asking me questions about 5 lessons I've learned during my career - things that have relevance for practitioners today.  I've spent quite a lot of time thinking about these and am excited to have this opportunity to share them.

My wrap-up summary is going to be a bit different, though, since, honestly, how many people do you think will still be awake during the last session before the closing Plenary?  Not many.  And I really DO want people to remember these.

So, "the Other Dr. Dray" is making another appearance.  I/she will rap the wrap-up.  Complete with my backup dancers and beat boxers (aka Student Volunteers)  I did a first run through with Kami, who is a fabulous beat boxer, today and I must say I'm VERY excited!

Stay tuned.  Tomorrow at this time, it'll be done and I'll either be happy or deeply embarrassed.

I'm sincerely hoping it is the former!